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02.06.2021, admin
Watch Video. Since , the vessel has been sending goods to inaccessible settlements and carrying passengers on the lovely Lake Wakatipu.
Taking a cruise on the Steamboat Queenstown New Zealand Quarter TSS Earnslaw enables you to view breathtaking scenery from the decks of a wonderful vintage steamship.
Soak in the nostalgic atmosphere as you board Steamboat Queenstown New Zealand Work the steamship, catch sight of stokers adding fuel to the fireboxes and listen to the puffing of the steam engines. In between gasping at stunning views of Lake Wakatipu, you will have ample time to tour the bridge and decks of the TSS Earnslaw, visit the engine room and view displays on history in the Gallery.
Service rating:. The fact that they were very patience with our request during our Auckland Lockdown, the service was excellent. Product rating:. Lovely vessel. Service was rather robotic.
The captain sounded bored and monotone. Still a beautiful cruise on a historic steamer. Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. All the best! Internet pricing was not accepted which is unacceptable. As explained to you over the phone on the day of purchase, this was a very last minute booking 1 hour before check-in , therefore, the 2 pm time slot for the Te Anau Glowworm Cave Tour was already booked out.
We also explained to you on the phone that the family rate on our website had not been updated correctly and we apologised for the inconvenience caused. I can assure you that this was the best deal available for these 2 activities. If you had booked directly with the operator you would have paid more. Kind regards ETG. We hope you had a great time in Queenstown!
Fantastic value for money. Wonderful trip. Loved every second. Ticket had all the information I needed. Trip was as described and the high tea was a real treat! Lovely trip! Beautiful cruise and a wonderful high tea - more than plenty for two! Enjoyed the sheep dog demonstration and farm animals. Plenty of toilets! Amazing experience I would recommend this for anyone and everyone. If you only get to do one thing then do this cruise its well worth the money and the afternoon tea is a delight the animals and the boat itself is nothing I have ever experienced before.
We hope you had a great time in New Zealand! Booked a trip with specific time. Arrived prior to check in but was told we were on a later time. Luckily tour operator was able to correct to the original booking. We really appreciate you taking the time to tell us about your experience.
We apologise for the mix-up with the timing. We hope you had an amazing time in New Zealand! The ship was amazing and luckily the weather could not have been better. The staff we friendly and helpful. It was a very enjoyable way to see this magnificent area. We included the farm tour and enjoyed it tremendously. We would highly Steamboat Queenstown New Zealand Yield recommend this tour.
Can you please action this refund to the credit card used for the payment. If any further details required please contact me on mobile Thanks, Wayne. I found Everything New Zealand operated my purchase and ticketing very well.
I would be happy to use the service again. I found the experience Lake Cruise-Earnslaw very poor but I can go into that later. I have always wanted to do this cruise and to experience a slice of nautical history in a stunning environment. However when I arrived I was made to wait behind a group of not less than people who appeared to be on a tour group.
There was no clear access for me to get to the ramp onto the ship as this group was blocking it and not ready to board as they were partaking some other activity. As for the cruise I believe the ship was overloaded. There was an Amway group, with all seats taken I was unable to hear the commentary at all, and as there was none on the return journey from Walters Peak where most of the passengers disembarked I heard none of the history nor announcements.
The boat literally listed to the side when they all went to the ramp to disembark. Very frustrated. I'm very thankful to your team, fast response of my ticket purchased. Really enjoy the farm tour!
Loved the Earnslaw boat trip. A pleasant experience from start to finish and a good way to explore on our last day in Queenstown. The response was 10 out of I was successfully able to propose to my new fiancee thanks you guys. I felt very proud as a kiwi to know that our overseas visitors have such an amazing range of experiences to try with a fantastic company. Well done guys. Very touristy--but I am a tourist! Fun, scenic and good value, although the steam-table food was mediocre.
Service by all those young people was outstanding. There were a few things that didn't live up to expectations. Some I guess couldn't be helped.
Our table was placed in the middle of the room and in the way of everyone. There were only three of us. There wasn't enough food.
Main only had bites of meat no one wanted left and dessert was cleared of everything! Left feeling very hungry. The tour was good loved the farmers display. But at the end when we were encouraged to go to the shop we headed out and found lambs, deer, amazing cattle without it being mentioned they were there.
I am writing to you in regards to your experience with Real Journeys on Thursday the 19th of September I understand from your comments that your table was situated in an inappropriate position, the food quantities for both main and dessert were not sufficient, and that all the farm animal viewing opportunities were not mentioned by the rural demonstrator. I apologise on behalf of Real Journeys that in this instance, the omission of providing the quantity of food for the number of guests was not achieved, nor was the mention of all animal viewing opportunities.
I must thank you for this feedback � it is imperative we receive this to ensure this situation does not happen again. We pride ourselves in providing quality experiences in this region � however on this particular day we did not deliver on that. I have now fully investigated the booking with our Operations Manager at Steamboat Queenstown New Zealand Web Walter Peak. I have spoken to all staff involved and we now have a procedure in place to ensure that both the quantities vs. As you may be aware our TSS Earnslaw turned last year and as part of her birthday celebrations we produced a coffee table book dedicated to the history of this iconic vessel � I have a copy here for you.
If you could please forward me your postal address I will get that on a courier to you. If you have any questions, or would like any further information regarding the above, please do not hesitate to contact me. Fantastic cruise. The tour of the High Country Farm was outstanding, accompanied by a very impressive lunch. We enjoyed it. We are NZers, and found it very touristy, but felt proud of the experience being offered to tourists.
Recommend it for all city dwellers who are interested in NZ farming. The farm tour was informative and accurate we are farmers so we know! Very impressed with the Earnslaw upgrade; what a marvellous vessel.
Belinda took her time to help arrange and re-arrange all my activities for the day and it was very much appreciated.
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